eCommerce Intern – Nairobi – Hotpoint Appliances Ltd

eCommerce Intern – Nairobi – Hotpoint Appliances Ltd

Position: eCommerce Intern
Company: Hotpoint Appliances Ltd
Location: Nairobi, Kenya
Type of Job: Internship (Full-time)
Reporting to: eCommerce Manager
Application Deadline: October 23, 2024

Introduction

Are you passionate about eCommerce and eager to dive into the dynamic world of online retail? Hotpoint Appliances Ltd is offering an exciting eCommerce Internship at our Nairobi headquarters. We’re a leading brand in the Kenyan electronics market, known for providing innovative home and kitchen appliances. This internship is a fantastic opportunity to get hands-on experience and learn from some of the brightest minds in the industry.

As an eCommerce Intern, you won’t be doing mundane tasks like fetching coffee (unless it’s for yourself). Instead, you’ll be working on real projects that will help shape the future of Hotpoint’s digital presence. This is your chance to gain invaluable industry experience and contribute to exciting projects that will impact our online growth strategy. If you’re motivated, curious, and eager to make your mark in the eCommerce space, we want to hear from you!

Key Responsibilities

As an eCommerce Intern, your primary duties will include:

• Assisting in the management of the company’s eCommerce platforms, including website updates, product listings, and online promotions.
• Collaborating with the marketing team to develop and implement digital marketing strategies aimed at increasing online traffic and sales.
• Conducting market research to stay informed on current trends, competitor strategies, and customer behavior in the online retail space.
• Supporting the optimization of the user experience on the website to ensure seamless navigation, quick load times, and easy access to product information.
• Assisting in data analysis by tracking key performance indicators (KPIs) such as website traffic, sales conversions, and user engagement metrics.
• Helping maintain accurate product listings, including descriptions, pricing, images, and stock availability on the eCommerce platforms.
• Participating in brainstorming sessions to develop innovative ideas for promotions, marketing campaigns, and improving the overall eCommerce customer experience.
• Learning the back-end operations of eCommerce platforms, including order processing, shipping logistics, and customer service support.
• Contributing to the development of email marketing campaigns to target specific customer segments and drive online sales.

Qualifications and Skills

We are looking for an intern who is:

• Currently pursuing a degree or diploma in Marketing, eCommerce, Business Administration, or a related field.
• Tech-savvy with a strong interest in eCommerce, online marketing, and digital retail platforms.
• Proficient in Microsoft Office Suite, especially Excel for data analysis.
• Familiar with basic SEO principles, social media marketing, and content management systems (CMS).
• Excellent written and verbal communication skills to assist in crafting compelling product descriptions and marketing content.
• Detail-oriented and highly organized, with the ability to handle multiple tasks simultaneously.
• A team player who thrives in a fast-paced environment and is eager to contribute to collaborative projects.
• Able to work independently, take initiative, and problem-solve with minimal supervision.

Company Culture and Values

At Hotpoint Appliances Ltd, we believe in fostering a collaborative and innovative work environment. Our mission is to bring state-of-the-art appliances to our customers, improving their quality of life. As part of our team, you’ll be surrounded by professionals who are not only leaders in their fields but also passionate about the products we provide. Our culture is rooted in:

• Innovation: We constantly strive to innovate and bring the best products and services to our customers.
• Integrity: Honesty and transparency are key in everything we do.
• Customer-Centricity: Our customers are at the heart of our business. We aim to exceed their expectations every day.
• Continuous Learning: We encourage personal and professional growth through learning and development opportunities.
• Teamwork: We believe that great things are achieved when we work together, leveraging our collective strengths.

How to Apply

Ready to kick-start your career in eCommerce? If you’re excited about this opportunity and believe you’re a great fit for the role, we’d love to hear from you. Please send your CV and a brief cover letter detailing your interest in the internship to bidan@hotpoint.co.ke. Ensure your subject line reads: Application for eCommerce Internship – [Your Name].

Application Deadline: October 23, 2024
Apply Now to become part of a company that’s shaping the future of eCommerce in Kenya. We look forward to reviewing your application!

Equal Opportunity Statement

We are an equal opportunity employer and are committed to attracting and retaining the best employees from all backgrounds. Hotpoint Appliances Ltd is dedicated to maintaining a diverse, inclusive workplace where all voices are heard, and everyone has an opportunity to succeed. Only shortlisted applicants will be contacted for the next steps.