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Wireless Systems Technical Support Engineer (US-Based) – Visa Sponsorship Opportunity in Atlanta, GA | Apply Now
Company: Intracom Telecom
Location: Atlanta, GA
Employment Type: Full-time
Date Posted:
Start Your Global Career: Wireless Systems Technical Support Engineer (US-Based) with Visa Sponsorship in Atlanta, GA
Are you exploring visa sponsorship jobs in Atlanta, GA? This role at Intracom Telecom is designed to
fast-track your international career in 2025—complete with full work visa support and relocation guidance.
About the Hiring Company: Intracom Telecom
Intracom Telecom is a global leader in its industry, committed to diversity and the professional growth of international staff.
In 2025, we’re actively sponsoring visas for qualified candidates to join our team in Atlanta, GA.
- Inclusive, multicultural environment
- Comprehensive onboarding for global hires
- Flexible remote or hybrid models
Job Description: What You’ll Do
We are seeking a Technical Support Engineer to support our world-class packet microwave and millimeter-wave radio systems, used in front-haul and mobile backhaul transport of 3G/4G/5G networks, as well as in fixed wireless access broadband systems. You will work on both customer technical support and field implementation projects across USA, with the base of operations in Texas or Florida.
Responsibilities:
* Provide technical support for wireless systems, addressing customer inquiries and troubleshooting issues related to 4G/LTE, 5G, and network protocols
* Travel to customer sites to supervise the installation of trial systems and train customer’s engineers to install and operate our wireless solutions
* Manage computer systems and hardware, ensuring optimal performance and security through effective IT support and desktop support practices
* Collaborate with team members to resolve complex technical challenges and enhance customer service experiences
* Utilize Microsoft Office and SQL for documentation and reporting purposes
Requirements
* Associate or Bachelor’s degree in Computer Science or Telecommunications or Electrical Engineering
* Minimum 5 years proven working experience in Technical Support or Field Engineer Roles in RF systems
* Work experience with Microwave systems is highly desirable
* Knowledge of RF systems theory
* Knowledge of L2/L3 networking & protocols
* US work authorization and residency in the US required
* Availability to travel within USA
Desired Skills (any of the following):
* Experience in using network protocol analyzers and traffic generators
* Working knowledge of Linux
* Knowledge of SQL
* Experience with NMS systems
Personal characteristics:
* Strong problem-solving skills, creativity and attention to detail
* Results-oriented, able to articulate the reasoning behind decisions and trade-offs
* Flexible, with a strong desire to learn and accept new challenges
* Stress-tolerant, with ability to adapt to shifting priorities and schedules, able to develop, organize and manage multiple tasks
* Self-motivated, with a sense of urgency to meet project goals and schedules while working with minimal supervision
Main Responsibilities
- Execute role-specific deliverables aligned with KPIs
- Collaborate across local and international teams
- Maintain compliance and accurate reporting
- Contribute to strategic business objectives
Ideal Candidate Profile
Basic Qualifications
- 1–3 years of relevant experience
- Fluent in written and spoken English
- Proficient with digital collaboration tools
- Willing to relocate or coordinate remotely
Preferred Attributes
- Experience in cross-border projects
- Strong communication and problem-solving skills
- Cultural adaptability and teamwork
Why Work in Atlanta, GA in 2025?
- Clear work-visa pathways for skilled professionals
- High demand for international talent
- Excellent quality of life and social services
- Safe, well-connected urban centers
- Opportunities for permanent residency
Visa Sponsorship & Relocation Support
We provide end-to-end sponsorship assistance:
- Official support letter for visa applications
- Immigration paperwork guidance
- Travel and initial accommodation help
- Access to immigration experts
Package & Benefits
- Visa sponsorship and relocation package
- Competitive international remuneration
- Professional development and upskilling
- Potential path to permanent residency
How to Apply
Submit your application via the official portal below. Make sure your resume highlights global-ready skills and achievements.
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