Computer Sales Intern – Close The Gap Kenya

Computer Sales Intern – Close The Gap Kenya

Position: Computer Sales Intern
Company: Close The Gap Kenya
Location: Kenya
Job Type: Internship
Reporting To: Sales Manager
Application Deadline: October 30, 2024

Introduction

Are you passionate about technology and eager to kickstart your career in computer sales? Join Close The Gap Kenya as a Computer Sales Intern and be part of a dynamic team dedicated to bridging the digital divide. This role provides an exciting opportunity to gain hands-on experience in a tech-savvy environment, engaging with customers to help them find the best computing solutions tailored to their needs. Working on-site, you’ll develop your customer service skills, build expertise in computer hardware and software, and support Close The Gap’s mission to make technology more accessible.

This internship not only promises professional growth but also offers a unique chance to be part of a purposeful mission to empower communities. Your contributions will directly support our aim to close the technology access gap in Kenya.

Key Responsibilities

As a Computer Sales Intern, you will be entrusted with a variety of tasks to enhance customer satisfaction and contribute to the team’s success. Your key responsibilities will include:

• Assisting customers in selecting the right computers and accessories based on their specific needs and preferences, ensuring a personalized shopping experience.
• Demonstrating product features and benefits to potential customers, providing insights that enhance their understanding and encourage informed purchases.
• Offering basic troubleshooting and repair services for computers and laptops, supporting customer satisfaction with prompt, hands-on solutions.
• Maintaining and updating inventory records, ensuring the showroom remains well-stocked, organized, and appealing for customers.
• Processing sales transactions accurately while addressing any customer queries or concerns efficiently.
• Collaborating with the sales team to achieve monthly sales targets, contributing to the company’s overall success.
• Setting up and configuring new systems and software for customers, ensuring they receive fully operational and personalized devices.
• Staying up-to-date on the latest computer products and market trends to provide customers with knowledgeable recommendations.

Qualifications and Skills

To excel as a Computer Sales Intern with Close The Gap Kenya, you should meet the following qualifications:

• A Degree/Diploma or Certification in Information Technology or a closely related field.
• Basic knowledge in computer repairs and familiarity with hardware and software troubleshooting.
• Strong communication and customer service skills to engage effectively with diverse customer needs.
• A good understanding of various types of computer hardware and software components.
• Ability to work in a fast-paced environment and contribute to achieving sales targets.
• A high level of attention to detail combined with problem-solving skills to ensure a positive customer experience.
• Prior experience in sales or customer service is advantageous but not mandatory.

Company Culture and Values

At Close The Gap Kenya, we pride ourselves on fostering an inclusive, supportive, and innovation-driven work culture. Our mission is to make technology accessible to underprivileged communities by offering affordable computing solutions. As a part of our team, you’ll be surrounded by professionals dedicated to this vision and passionate about making a meaningful difference. We encourage learning, collaboration, and personal development, ensuring that every team member feels valued and empowered to achieve their full potential.

We believe that our commitment to closing the digital divide not only changes lives but also fosters a brighter future for all. Join us, and contribute to a cause that makes an impact across Kenya and beyond.

How to Apply

Ready to take the next step in your career? If you meet the qualifications and are excited about this opportunity, we invite you to apply for the Computer Sales Intern position at Close The Gap Kenya.

To apply: Please submit your Curriculum Vitae and a cover letter detailing your interest in this role to sales@closethegap.org by October 30, 2024.

Equal Opportunity Statement

Close The Gap Kenya is committed to attracting and retaining the best employees from all backgrounds. We are an equal-opportunity employer and encourage applications from all qualified candidates, regardless of gender, age, disability, race, or religion. Only shortlisted applicants will be contacted.