Three Steers Hotel
Three Steers Hotel, Kenya
Position: Security Guard, Restaurant Waiter, Sous Chef, Bar Waiter, Hotel Marketer
Company: Three Steers Hotel
Location: Kenya
Type of Job: Full-Time
Reporting to: Respective Department Heads
Application Deadline: October 20, 2024
Introduction
Three Steers Hotel, a premier establishment in Kenya’s vibrant hospitality scene, is seeking passionate and skilled professionals to join our dynamic team. We offer a work environment that encourages growth, professional development, and the opportunity to be part of a dedicated team committed to providing exceptional service. Working with us, you will experience the joy of creating memorable guest experiences, fostering teamwork, and being part of a hotel that values quality and hospitality excellence. This role is onsite, where you will directly engage with guests and contribute to our daily operations.
Key Responsibilities
1. Security Guard
- Monitor hotel premises to ensure safety and security of guests and staff.
- Operate and maintain surveillance equipment, access control systems, and alarms.
- Respond promptly to any alarms or emergencies, including fire or medical situations.
- Conduct routine patrols throughout the hotel and surrounding areas.
- Report any suspicious activities or safety hazards to the management.
- Assist in managing crowd control during events and high-traffic periods.
- Enforce hotel policies and regulations to maintain order.
2. Restaurant Waiter
- Provide top-tier customer service to guests, ensuring a pleasant dining experience.
- Take orders accurately and serve food and beverages promptly.
- Assist in setting up tables, chairs, and buffet stations before and after service.
- Maintain cleanliness and organization in the dining area.
- Operate the POS system for efficient billing and order management.
- Resolve any guest concerns or complaints professionally.
- Collaborate with the kitchen team to ensure timely service delivery.
3. Sous Chef
- Lead kitchen operations for buffet, catering, and banquet services.
- Develop innovative menus that align with current trends and customer preferences.
- Ensure compliance with food hygiene and safety standards.
- Mentor and train junior kitchen staff for consistent quality and efficiency.
- Oversee the purchase and inventory of kitchen supplies.
- Collaborate with other departments to meet guest expectations and dietary requirements.
- Write and manage routine reports, purchase orders, and kitchen correspondence.
4. Bar Waiter (3 Positions)
- Serve a variety of beverages, including cocktails, wines, and spirits, with a focus on customer satisfaction.
- Assist in managing bar inventory and POS operations for accurate billing.
- Maintain a clean and organized bar area, ensuring all supplies are stocked.
- Engage with guests to provide a welcoming and personalized experience.
- Prepare and serve drinks following established recipes and customer preferences.
- Adapt to a fast-paced environment and maintain composure under pressure.
- Ensure compliance with health and safety regulations.
5. Hotel Marketer
- Develop and implement marketing strategies to enhance the hotel’s presence in the hospitality market.
- Engage with potential clients to convert inquiries into bookings.
- Collaborate with other departments to create attractive promotional packages.
- Monitor market trends to adjust strategies for optimal results.
- Prepare detailed marketing reports and presentations.
- Attend industry events and represent the hotel professionally.
- Work both in-office and in-field to build relationships with potential clients and partners.
Qualifications and Skills
1. Security Guard
- Education: At least a Higher Secondary Education certification.
- Experience: Minimum of 1 year in a similar role.
- Skills: Proficient in spoken English and Swahili, strong communication skills, knowledge of basic security practices including fire safety and first aid.
- Licensing: A valid license from a recognized security regulatory authority is a plus.
- Attributes: Ability to work effectively under pressure, willingness to work both day and night shifts.
2. Restaurant Waiter
- Education: Diploma in a hospitality course.
- Experience: 1-2 years in a similar role, experience with POS systems.
- Skills: Fluent in English, both written and spoken, strong interpersonal and communication skills, customer service oriented.
3. Sous Chef
- Education: Culinary Degree or Diploma, Food Hygiene & Safety Certification.
- Experience: 5+ years of experience in buffet, catering, and banquet operations.
- Skills: Ability to write routine reports, manage a team, excellent customer service skills, experience in multi-outlet operations.
4. Bar Waiter
- Education: Diploma in Hospitality preferred.
- Experience: 1-2 years in a similar role, must be 25 years of age or older.
- Skills: Proficient with POS systems and inventory management, strong interpersonal and communication skills, knowledge of mixology.
- Attributes: Ability to work in a fast-paced environment, attention to detail and cleanliness, flexibility to work evenings, weekends, and holidays.
5. Hotel Marketer
- Education: Diploma or Degree in Marketing or Business.
- Experience: 5 years in a hospitality institution of similar standing.
- Skills: Strong reporting skills, customer conversion skills, knowledge of the hospitality market.
- Attributes: Goal-oriented, attention to deadlines, ability to work both in office and field.
Company Culture and Values
Three Steers Hotel prides itself on a warm, welcoming atmosphere that celebrates diversity and encourages professional growth. Our team members are at the heart of our operations, where collaboration, integrity, and excellence shape our work environment. As a part of our team, you will enjoy the satisfaction of working in a dynamic and supportive environment that values every team member’s contribution. We believe in continuous learning and offer opportunities for growth and advancement within the hospitality industry.
Apply Now for Security Guard, Restaurant Waiter, Sous Chef, Bar Waiter, or Hotel Marketer
Ready to take the next step in your career? Apply now for the opportunity to work with a renowned hotel in the heart of Kenya’s hospitality scene. Share your application on or before October 20, 2024, and be part of a team dedicated to delivering excellence in service.
How to Apply:
- Step 1: Prepare your CV and a cover letter highlighting your relevant skills and experiences.
- Step 2: Send your application through the link Below with the subject line: Application for [Job Title] at Three Steers Hotel.
- Step 3: Ensure your application reaches us before October 20, 2024.
Equal Opportunity Statement
We are an equal opportunity employer and are committed to attracting and retaining the best employees from all backgrounds. Only shortlisted applicants will be contacted.
To apply for this job please visit www.threesteershotel.com.