Safaricom Kenya
Safaricom Kenya Recruitment: 9 Exciting New Positions Available in 2024
Company: Safaricom Kenya
Location: Nairobi, Kenya
Job Type: Full-Time
Introduction to Safaricom Kenya
Safaricom Kenya is the leading provider of integrated communication services in the region. Known for its innovative solutions in telephony, broadband internet, and financial services, Safaricom is committed to delivering first-class products while improving the quality of life for Kenyans. Safaricom actively supports community initiatives and is dedicated to uplifting the welfare of people across the country.
As part of its mission to remain a market leader and foster innovation, Safaricom is looking to expand its team by recruiting for 9 exciting positions across various departments. These roles provide opportunities to work with cutting-edge technology, contribute to impactful projects, and grow professionally within one of Africa’s most respected companies.
If you are passionate about technology, innovation, and making a difference, Safaricom offers a stimulating work environment where you can thrive.
Available Positions at Safaricom Kenya
Below is a list of the current vacancies available at Safaricom Kenya. Explore each opportunity to find a role that aligns with your expertise and career goals.
1. RAN Optimization Engineer – Coast Region
Location: Coast Region, Kenya
Department: Network Planning & Design
Job Type: Full-Time
Reporting to: Head of Network Planning
Safaricom is seeking a RAN Optimization Engineer to join the Network Planning & Design Department in the Coast Region. The successful candidate will be responsible for optimizing radio access networks (RAN) to ensure top-notch network performance and customer satisfaction.
Key Responsibilities:
- Conduct performance analysis and troubleshooting to enhance RAN quality.
- Implement optimization techniques for LTE, 3G, and 2G networks.
- Collaborate with cross-functional teams to ensure network improvements.
- Monitor network KPIs and develop strategies to improve performance.
Qualifications and Skills:
- Bachelor’s degree in Telecommunications, Electrical Engineering, or related field.
- Proficiency in network optimization tools like TEMS and Actix.
- Strong analytical and problem-solving skills.
2. Service Development and Activation Engineer
Location: Kenya
Department: Technology Enterprise Solution
Job Type: Full-Time
Reporting to: Head of Technology Solutions
We are excited to announce an opening for a Service Development and Activation Engineer. This role will be pivotal in driving the deployment of enterprise services and ensuring their seamless integration into the company’s technology ecosystem.
Key Responsibilities:
- Develop and activate new service offerings for enterprise customers.
- Ensure smooth integration of new services into existing systems.
- Collaborate with the sales and product teams to align services with customer needs.
Qualifications and Skills:
- Bachelor’s degree in IT, Computer Science, or related field.
- Familiarity with API integration and enterprise software solutions.
- Excellent project management skills.
3. Enterprise Network Programmability Engineer
Location: Kenya
Department: Technology Enterprise Solution
Job Type: Full-Time
Reporting to: Head of Enterprise Network Solutions
Safaricom is looking for an Enterprise Network Programmability Engineer who will support the automation and programmability of enterprise network services. This role is ideal for a candidate who thrives in a fast-paced environment and is looking to work on complex network architectures.
Key Responsibilities:
- Develop software solutions for network automation and programmability.
- Optimize enterprise network performance through advanced engineering techniques.
- Collaborate with network operations teams to ensure seamless automation.
Qualifications and Skills:
- Bachelor’s degree in Computer Engineering, IT, or a related discipline.
- Proficiency in Python, REST APIs, and network automation tools.
- Strong understanding of SDN and NFV technologies.
4. Engineer – VAS System Planning & Evolution
Location: Nairobi, Kenya
Department: Technology Division
Job Type: Full-Time
Reporting to: Head of Value-Added Services
The Engineer – VAS System Planning & Evolution will be responsible for the design, planning, and implementation of value-added services (VAS) to enhance customer experience.
Key Responsibilities:
- Plan and design VAS systems for improved customer engagement.
- Evaluate and implement new VAS technologies.
- Collaborate with the marketing and product teams to drive VAS innovations.
Qualifications and Skills:
- Degree in Telecommunications, IT, or related field.
- Knowledge of SMS, USSD, and mobile payment systems.
- Strong technical and analytical skills.
5. Manager – Experiences
Location: Kenya
Department: Brand Marketing
Job Type: Full-Time
Reporting to: Head of Brand Marketing
The Manager – Experiences will play a crucial role in managing and enhancing the customer experience across all touchpoints. This role involves overseeing branding initiatives, customer engagement, and experiential marketing strategies.
Key Responsibilities:
- Lead the development and execution of customer experience strategies.
- Collaborate with product teams to align experiences with customer expectations.
- Manage customer experience surveys and feedback loops.
Qualifications and Skills:
- Bachelor’s degree in Marketing, Business Administration, or related field.
- Strong leadership and project management skills.
- Proven track record in enhancing customer satisfaction.
6. IP Planning Engineer
Location: Kenya
Department: Network Planning & Design
Job Type: Full-Time
Reporting to: Head of Network Planning
The IP Planning Engineer will focus on designing and implementing IP network solutions to ensure optimal performance for Safaricom’s customers.
Key Responsibilities:
- Design and plan IP networks for scalable and high-performance connectivity.
- Monitor network performance and make recommendations for improvements.
- Implement and manage IP-based services and infrastructure.
Qualifications and Skills:
- Bachelor’s degree in Computer Science, Telecommunications, or related field.
- Familiarity with Cisco, Juniper, and IP routing protocols.
- Strong understanding of network security best practices.
7. Financial Controller
Location: Kenya
Department: Finance Control
Job Type: Full-Time
Reporting to: Chief Financial Officer
Safaricom is seeking a Financial Controller to oversee all aspects of financial management, including corporate accounting, regulatory compliance, and financial reporting.
Key Responsibilities:
- Manage and oversee financial accounting operations.
- Ensure compliance with financial regulations and reporting standards.
- Develop and monitor internal controls for financial systems.
Qualifications and Skills:
- Bachelor’s degree in Accounting, Finance, or related field.
- CPA certification or equivalent.
- Proficiency in financial software and ERP systems.
8. Terminals & New Growth Areas Lead
Location: Kenya
Department: Channels Division
Job Type: Full-Time
Reporting to: Head of New Growth Channels
The Terminals & New Growth Areas Lead will be responsible for driving innovation and growth in Safaricom’s channels by identifying new market opportunities and overseeing terminal products.
Key Responsibilities:
- Lead the development of new growth strategies in terminal products.
- Identify and evaluate new market opportunities for expansion.
- Work closely with sales and marketing teams to promote new products.
Qualifications and Skills:
- Bachelor’s degree in Business, Marketing, or related field.
- Strong analytical and strategic thinking skills.
- Proven ability to drive product innovation.
9. Product Manager, Financial Products
Location: Safaricom House, Nairobi, Kenya
Department: Business Development
Job Type: Full-Time
Reporting to: Head of Business Development
The Product Manager, Financial Products will focus on developing and managing Safaricom’s financial products, ensuring that they meet customer needs and align with the company’s strategic goals.
Key Responsibilities:
- Manage the lifecycle of financial products from concept to launch.
- Analyze market trends to identify product development opportunities.
- Work closely with cross-functional teams to drive product success.
Qualifications and Skills:
- Bachelor’s degree in Finance, Economics, or related field.
- Strong understanding of financial markets and product development.
- Excellent communication and leadership skills.
Safaricom Kenya’s Culture and Values
At Safaricom Kenya, we believe in fostering a culture of innovation, collaboration, and inclusivity. Our employees are our greatest asset, and we are committed to providing an environment that encourages growth, development, and creativity.
Our Core Values:
- Innovation: We continuously seek new and better ways to serve our customers.
- Integrity: We uphold the highest standards of honesty and transparency in everything we do.
- Customer-Centricity: Our customers are at the heart of our business, and we are committed to exceeding their expectations.
- Social Responsibility: We are committed to giving back to the communities we serve and making a positive impact on society.
How to Apply
If you are passionate about joining Safaricom Kenya and contributing to a team that is transforming communication and financial services across Africa, we encourage you to apply for one of the exciting roles listed above. To apply, simply click on the “Apply Now” button on our careers page and follow the application instructions.
Equal Opportunity Employment
Safaricom Kenya is an equal opportunity employer. We are dedicated to building a diverse workforce and providing an inclusive work environment where every employee is valued for their unique contributions. We encourage applications from all qualified candidates, regardless of race, gender, ethnicity, or disability.
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