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Customer Service Representative/MyRepChat (Remote) – Visa Sponsorship Opportunity in Sandy, UT | Apply Now
Company: FMG
Location: Sandy, UT
Employment Type: Full-time
Date Posted:
Start Your Global Career: Customer Service Representative/MyRepChat (Remote) with Visa Sponsorship in Sandy, UT
Are you exploring visa sponsorship jobs in Sandy, UT? This role at FMG is designed to
fast-track your international career in 2025—complete with full work visa support and relocation guidance.
About the Hiring Company: FMG
FMG is a global leader in its industry, committed to diversity and the professional growth of international staff.
In 2025, we’re actively sponsoring visas for qualified candidates to join our team in Sandy, UT.
- Inclusive, multicultural environment
- Comprehensive onboarding for global hires
- Flexible remote or hybrid models
Job Description: What You’ll Do
What We Do
We’re a marketing software company that serves small business owners, primarily financial advisors, and insurance agents. About 40,000 small businesses use our tools to build websites and send out our content. Generally, these businesses don’t have marketing departments but are growth-minded enough to know they need to market themselves.
We help them do just that. We work together to create beautiful website designs, automated marketing tools, and award-winning educational content for them. The end goal is to help them build better relationships with their clients with less hands-on effort.
About Our Culture
FMG started over a decade ago and now has 300+ (and growing!) employees spread out across the globe. We embrace a fast-paced, results-oriented culture, and focus on a healthy work/life balance. We value collaboration and open, thoughtful communication. We believe work should be both engaging and challenging, mixed with a good sense of humor.
Our goal is to invest in motivated, successful individuals and watch them succeed both inside and outside of work. We’re building a winning team of A+ players and we hope you’ll be next to join us.
Our Commitment to Diversity, Equity, and Inclusion
At FMG, we believe in the wholehearted acceptance of each other regardless of our differences. We strive to foster an environment that allows everyone to contribute to our mission in their unique ways. With the belief that diversity propels innovation, we are continually finding ways to cultivate a commitment to diversity and inclusion in our employees, services, and products, as well as in the communities in which we live and work.
Our Employee Benefits
FMG strives to be a top-tier employer. We continually evaluate our benefits and total compensation packages to ensure we offer our employees the most competitive package we can provide.
* Generous paid Holiday schedule with a paid Winter Holiday Shutdown week
* Comprehensive paid time off policies including vacation, sick, parental, and bereavement leave
* Robust Insurance Plan including:
* Medical with $0 co-pay Telehealth plan
* Dental
* Vision
* Health Savings Account (HSA) with generous employer contributions
* Flexible Spending Accounts (FSA)
* Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
* Company-paid Short & Long Term Disability coverage
* Company-paid Employee Assistance Program (EAP)
* Matching 401(k) with immediate full vesting
* Employee Events Committee that plans fun in-person and virtual events
* On Demand Pay – allows access to a portion of your earned wages prior to the payday with same day deposit
* Internet & Gym Reimbursement!
* Work computer equipment is provided to help you succeed 🙂
About The Role
MyRepChat is a web-based texting application. Our clients utilize it to share vital financial information with their own clients and prospects. As a member of the Support Team, you will answer incoming calls and email inquiries. You will assist clients with questions and resolutions, assist to align client expectations with the service, and identify areas of improvement.
Compensation
This position offers $15-17/hr depending on experience plus monthly performance incentives.
Primary Responsibilities & Expectations
* Answer incoming calls
* Respond to incoming emails
* Attend screen share calls with clients
* Attend regular meetings to discuss area of improvement for Support
* Be available during regular business hours for unexpected calls and meetings
* Access to a private & secure workspace, free from distractions
* Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor
* An internet connection with speeds of 5 Megabits down / 3 Megabits up (5mbps/3mbps)
Skills And Qualifications
* Must have Customer Service experience
* Excellent written and verbal communication skills
* Ability to work remotely and remain on task
* Ability to work as a part of a team
* Ability to apply critical thinking to problems
* Ability to work with a computer and learn new software
FMG is proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information. If you require accommodation to complete the application or interview process, please contact peopleteam@fmgsuite.com.
You can find out more about what it’s like to work at FMG, by visiting https://fmgsuite.com/about-us/
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Main Responsibilities
- Execute role-specific deliverables aligned with KPIs
- Collaborate across local and international teams
- Maintain compliance and accurate reporting
- Contribute to strategic business objectives
Ideal Candidate Profile
Basic Qualifications
- 1–3 years of relevant experience
- Fluent in written and spoken English
- Proficient with digital collaboration tools
- Willing to relocate or coordinate remotely
Preferred Attributes
- Experience in cross-border projects
- Strong communication and problem-solving skills
- Cultural adaptability and teamwork
Why Work in Sandy, UT in 2025?
- Clear work-visa pathways for skilled professionals
- High demand for international talent
- Excellent quality of life and social services
- Safe, well-connected urban centers
- Opportunities for permanent residency
Visa Sponsorship & Relocation Support
We provide end-to-end sponsorship assistance:
- Official support letter for visa applications
- Immigration paperwork guidance
- Travel and initial accommodation help
- Access to immigration experts
Package & Benefits
- Visa sponsorship and relocation package
- Competitive international remuneration
- Professional development and upskilling
- Potential path to permanent residency
How to Apply
Submit your application via the official portal below. Make sure your resume highlights global-ready skills and achievements.
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