Kwame
Customer Service Representative (REMOTE) – Visa Sponsorship Opportunity in United States | Apply Now
Company: Lensa
Location: United States
Employment Type: Full-time
Date Posted:
Start Your Global Career: Customer Service Representative (REMOTE) with Visa Sponsorship in United States
Are you exploring visa sponsorship jobs in United States? This role at Lensa is designed to
fast-track your international career in 2025—complete with full work visa support and relocation guidance.
About the Hiring Company: Lensa
Lensa is a global leader in its industry, committed to diversity and the professional growth of international staff.
In 2025, we’re actively sponsoring visas for qualified candidates to join our team in United States.
- Inclusive, multicultural environment
- Comprehensive onboarding for global hires
- Flexible remote or hybrid models
Job Description: What You’ll Do
Lensa partners with DirectEmployers to promote this job for Stryker.
* Schedule: ** Monday-Friday, 10:30am-7pm EST
Overtime required as needed
** **
What You Will Do –
As a Stryker Customer Service Representative, you will be expected to perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service.
* Provide phone and E-Mail-Support for inquiries from sales and healthcare professionals
* Answer incoming requests through a multichannel system which includes but is not limited to order entry, order status verification and processing return orders
* Consistently maintain all record-keeping as appropriate and in accordance with Stryker specifications, and follow standardized process to ensure 100% quality for all orders
* Understand, interpret, and explain detailed information of processes and procedures
* Participate in continuous improvement activities/projects and assist in any additional team/organizational projects as required
* Demonstrate flexibility in responding to new and rapidly changing situations and environment
* Demonstrate an understanding of how decisions impact customers, markets and sales representatives
* Provide support beyond standard hours as needed if call volume and/or workload require additional time
Required
What You Need –
* At least 2 years of direct Customer Service or Call Center Experience
* High School diploma or GED equivalent
* Ability to work flexible hours as needed to support the business needs
Preferred
* Associates or Bachelors Degree
* ERP Experience: SAP, GHX, EDI, Salesforce, Genesys and/or Power BI
$ 20.08 – $ 32.87 per hour plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
If you have questions about this posting, please contact support@lensa.com
Main Responsibilities
- Execute role-specific deliverables aligned with KPIs
- Collaborate across local and international teams
- Maintain compliance and accurate reporting
- Contribute to strategic business objectives
Ideal Candidate Profile
Basic Qualifications
- 1–3 years of relevant experience
- Fluent in written and spoken English
- Proficient with digital collaboration tools
- Willing to relocate or coordinate remotely
Preferred Attributes
- Experience in cross-border projects
- Strong communication and problem-solving skills
- Cultural adaptability and teamwork
Why Work in United States in 2025?
- Clear work-visa pathways for skilled professionals
- High demand for international talent
- Excellent quality of life and social services
- Safe, well-connected urban centers
- Opportunities for permanent residency
Visa Sponsorship & Relocation Support
We provide end-to-end sponsorship assistance:
- Official support letter for visa applications
- Immigration paperwork guidance
- Travel and initial accommodation help
- Access to immigration experts
Package & Benefits
- Visa sponsorship and relocation package
- Competitive international remuneration
- Professional development and upskilling
- Potential path to permanent residency
How to Apply
Submit your application via the official portal below. Make sure your resume highlights global-ready skills and achievements.
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